- Building C, Street 169, Sangkat Veal Vong, Phnom Penh
- service@gc-life.com.kh
- 023 989 218 / 098 989 218
Job Profile
Job Purpose
To lead the Training and Development Department to achieve the set Key Performance Indicators as well as supporting Sales Distribution Channels:
• Training and Development for Agency, Partnership, and other cross functions related departments.
• Contribute to the success of sales force by effectively leading the training function.
Roles & Responsibilities
Training management
Conduct and prepare the training programs to ensure all training programs are well scheduled and clearly communicated to the sales force as well as training facilities and manpower are well managed.
Strategic Planning
Developing a comprehensive training strategy aligned with the company’s sales goals and objectives.
Training Needs Analysis
Conduct regular assessment to identify the training needs of sales force and address any gap in knowledge, skill and attitude.
Curriculum Development
Designing and updating training curriculum, incorporating industry best practice in sales and recruitment.
Budget Management
Planning and managing the training budget, allocating resources effectively to maximize training outcomes.
Compliance Oversight
Ensuring that all training activities adhere to regulatory requirements and ethical standards.
Executive Reporting
Provide regular reports and updates to senior management on training activities, outcomes and recommendations for improvement.
Other tasks assigned by line manager.
Requirement
- Minimum Degree and preferably in Education, English, Law, Marketing, Economics, Business Administration, Insurance, Management or other related field in finance industry from any reputable institution.
- A sound communication skill which ensures the effectiveness to convey instructions to subordinates.
- Great critical-thinking skills to identify the training needs of the business aligned with the available resources.
- A reasonable decision-making skill.
- Good interpersonal skills which enable the workplace with collaboration, care and understanding.
- Practical leadership skills on training, coaching, motivating and counselling to staff and agency.
- Meet all the deadlines and requirements of individual/ team assignments and projects.
- Be able to work independently with minimal guidance.
- Be able to work effectively with other stakeholders or team member with highly professional integrity.
- Be strong in planning and execution by developing and consolidating the weekly, monthly, quarterly and annual training plan and calendar for all training programs.
- Monitor progress and results of implemented training programs and continuously improve on their quality and responsiveness to the needs of sales forces.