Training Specialist

Job Profile

Position Title: Training Specialist
Function: Training
Department: Sales
Location: Phnom Penh

A trainer in the Training and Development Function to achieve the set Key Performance Indicators and support Sales Development Channels:

Training and Development for Agency, Partnership, and other cross-functional related departments.
To build a skilled and motivated sales force capable of effectively recruiting, promoting, and selling life insurance products for the distribution channel.

Designing and developing training programs tailored to the needs of the sales force.
Training sales staff, agents, insurance advisors, and business partners to have a deep understanding of the company’s products and services.
Training effective sales techniques, such as prospecting, presentation, role-play, objection handling, and closing strategies.
Identifying and nurturing leadership potential within the sales force through targeted training and mentorship programs; i.e. agency building and recruitment, leadership and management, and Performance Management.
Boosting morale and motivation through inspiration training sessions and recognition program
Training and facilitating onboarding programs for new agents and leaders to ensure they are quickly integrated into Sales Team and Sales Force.
Maintaining records for training activities and preparing reports on the effectiveness of training program, sales coaching sessions etc.
Any other tasks assigned by line manager as and when is necessary.

Minimum Degree and preferably in Education, English, Law, Marketing, Economics, Business Administration, Insurance, Management or other related field in finance industry from any reputable institution.
A sound communication skill which ensures the effectiveness to convey instructions to subordinates.
Great critical-thinking skills to identify the training needs of the business aligned with the available resources.
A reasonable decision-making skill
Good interpersonal skills which enable the workplace with collaboration, care and understanding.
Practical leadership skills on training, coaching, motivating, and counselling to staff and agencies
Meet all the deadlines and requirements of individual/ team assignments and projects
Be able to work independently with minimal guidance
Be able to work effectively with other stakeholders or team member with highly professional integrity
Be strong in planning and execution by developing and consolidating the weekly, monthly, quarterly and annual training plan and calendar for all training programs.
Monitor progress and results of implemented training programs and continuously improve on their quality and responsiveness to the needs of sales forces.